CogniVision Analytics Privacy Policy

Effective Date: October 26, 2023

CogniVision Analytics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, cognivisionanalytics.com, and our services.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that identifies you as an individual, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us, such as when you contact us through the contact form, subscribe to our newsletter, or request a demo.
• Usage Data: This includes information about how you use our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We collect this information automatically through cookies and other tracking technologies.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve our Services and your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services. Please review our Cookies Policy for more information.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and services. This includes personalizing your experience, providing customer support, and troubleshooting technical issues.
• Communicating with You: We use your information to communicate with you about our products and services, including sending you newsletters, promotional materials, and updates. You can opt-out of receiving these communications at any time.
• Analyzing Usage Data: We use usage data to analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns. This helps us understand how users interact with our Services and identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with our business partners, such as IBM, to provide you with joint products or services. We will only do so with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your information during transmission.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at privacy@cognivisionanalytics.com.

Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@cognivisionanalytics.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CogniVision Analytics
Attn: Privacy Officer
456 Elm Street, Suite 200
Toronto, ON M5G 1A4
Canada
Email: privacy@cognivisionanalytics.com
Phone: +1 622-378-2683